Service Design and Operations
  • Service Delivery Strategy
  • Services management operations Organization
  • Service Resource Chain Design
  • Partner Management
  • Performance and Quality
Service management in a Box
  • Service Delivery platform
  • Tiered Process Configuration
  • Field Management
  • Resource and Parts
  • Remote Support
  • Operations Control
Hybrid Workforce Management
  • Self Service Chat BOTs
  • Embedded Industrial IoT Design and deployment
  • Guided Service Delivery playbooks
Embedded Intelligence
  • Customer Service satisfaction Monitor
  • Fraud detection
  • Proactive Failure Alert
  • Total Lifecycle ownership modeling
  • Utility as a Service modelling